Work Order

Work Order Management That Keeps Every Job Moving

Create, assign, track and close every work order across your sites, with live updates from the field and full visibility for managers.

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Mobile updates
SLA tracking
Photo proof

Every Request Needs a Clear Path

Requests arrive by phone, email and chat, and each one needs an owner, a priority and a due date.

Many channels
Many teams
Many priorities

One Flow from Request to Resolution

Fleet turns every request into a tracked work order, routed to the right team with SLAs and status updates built in.

Every Work Order, Start to Finish

Capture, assign, complete and report on jobs in one connected flow.

Capture Requests from Anywhere

Requests from staff, tenants and email become work orders automatically, with photos and location attached.

Email to work order with Fleet Mail
Photos and location on every request
Requests logged from any channel

Templates

Recurring Jobs on Autopilot

Recurring templates create routine work orders on schedule, complete with checklists and assignees.

Templates for routine jobs
Checklists attached automatically
Assignees set by site and trade

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Approvals

Cost Approvals Built In

Quotes above set thresholds go to the right approver, and every decision is logged on the job.

Thresholds by site or category
Approvals from phone or inbox
Every decision on record

Technician replacing an air conditioning filter

Reporting

Learn from Every Job

Spot recurring issues by building, asset or vendor and use them to improve your preventive strategy.

Recurring issues by asset
Cost per job and per site
Trends over time

Supervisor reviewing performance charts on a monitor

Results

Measurable Results at Every Site

Property and facility teams use Fleet to reduce reactive work, onboard quickly and keep operations running.

Up to 40%less reactive maintenance
Under 7 daysto onboard your team
99.99%uptime, backed by SLA
20+integrations with your stack

Why Teams Choose Fleet

Fleet is purpose-built for multi-site real estate and facility teams, with configurability at its core.

Flexible
Workflows, rules and dashboards configured by property, region or portfolio.
Intelligent
RunnerAI and rule-based predictions point every team to what needs attention next.
Collaborative
In-house teams, vendors and managers share one live record on any device.

HVAC technicians servicing rooftop units — Director of MaintenanceLogistics Hub

One Platform for Every Industry

Fleet adapts to the assets, teams and standards of your sector.

Fleet Integrates with Your Stack

Connect accounting systems, ERPs, building management systems, tenant portals and access control through 20+ integrations and an open REST API.

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Frequently Asked Questions

What is work order management software?
Work order management software tracks every maintenance job from request to completion, including who is assigned, the priority, the due date, the cost and the proof of work.
How do requests become work orders?
Requests from staff, tenants and email become work orders automatically. With Fleet Mail, an email to your maintenance inbox creates a work order with its details attached.
Can vendors receive and update work orders?
Yes. Vendors receive jobs with quick access, then accept, update and close them with photos and notes.
Do technicians need special devices?
Fleet runs on any phone, tablet or desktop, iOS and Android, so technicians can start working right away.
How does Fleet track SLAs?
Every work order carries SLA targets for response and resolution, and dashboards show results by site, team and vendor.

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Run Every Site with Confidence

Get a guided walkthrough of how Fleet brings your teams, assets and vendors together, tailored to your portfolio.