Field Service Optimization

Field Service Optimization for Mobile Teams

Send the right technician to the right site with the right information, and follow progress live from first visit to job closure.

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Smart assignment
Mobile checklists
Live job status

Field Teams Cover More Ground

Technicians move between sites, trades and vendors every day, and each visit needs the right details on hand.

Multiple sites
Mixed trades
Tight SLAs

Every Visit Ready to Work

Fleet gives technicians job details, asset history and checklists on their phone, and gives managers a live view of every team.

Optimize Every Field Visit

Plan, assign, complete and measure field work across your portfolio.

Plan the Day with Confidence

Schedule preventive and reactive work by site, trade and availability, with workload balanced across teams and vendors.

Schedules by site, trade and availability
Workload balanced across teams
Preventive and reactive work together

Mobile

Built for Every Site Condition

Fleet performs in low-bandwidth areas like plant rooms, basements and car parks, so updates reach the team wherever work happens.

Performance in low-bandwidth areas
Any phone or tablet, iOS and Android
Photos and readings synced to the job

Technician checking equipment with a tablet

Communication

Real-Time Alerts and Approvals

Technicians receive new jobs, approvals and updates instantly, and managers see status change the moment it happens.

Instant job notifications
Approvals from the field
Live status for managers

Technician servicing equipment in a plant room

Vendors

Contractors in the Same Flow

External technicians accept, update and close jobs through quick access, alongside your in-house team.

Quick access for vendors
Same checklists and standards
Vendor jobs on the same dashboard

HVAC technicians servicing rooftop units

Results

Measurable Results at Every Site

Property and facility teams use Fleet to reduce reactive work, onboard quickly and keep operations running.

Up to 40%less reactive maintenance
Under 7 daysto onboard your team
99.99%uptime, backed by SLA
20+integrations with your stack

Why Teams Choose Fleet

Fleet is purpose-built for multi-site real estate and facility teams, with configurability at its core.

Flexible
Workflows, rules and dashboards configured by property, region or portfolio.
Intelligent
RunnerAI and rule-based predictions point every team to what needs attention next.
Collaborative
In-house teams, vendors and managers share one live record on any device.

Warehouse team reviewing stock between racks — Property Ops LeadMixed-Use Development

One Platform for Every Industry

Fleet adapts to the assets, teams and standards of your sector.

Fleet Integrates with Your Stack

Connect accounting systems, ERPs, building management systems, tenant portals and access control through 20+ integrations and an open REST API.

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Frequently Asked Questions

What is field service optimization?
Field service optimization means planning, assigning and completing on-site work efficiently, so technicians reach the right job with the right information and managers can track results.
How does Fleet assign jobs?
Routing rules assign jobs by building, zone, trade or vendor, with priority levels and SLA targets on every job.
Does Fleet work in low-signal areas?
Fleet is designed to perform in low-bandwidth areas such as plant rooms, basements and car parks.
Can external contractors use Fleet?
Yes. Vendors get quick access to their jobs and follow the same checklists and standards as your in-house team.
What can managers see in real time?
Managers see job status, technician activity, overdue work and SLA results across every site as they happen.

Glass high-rise office towers against a blue sky

Run Every Site with Confidence

Get a guided walkthrough of how Fleet brings your teams, assets and vendors together, tailored to your portfolio.