Reactive Maintenance

Resolve Every Repair, Fast

Capture unplanned issues the moment they happen, send them to the right team and track every repair to completion against your SLAs.

Clear status for every job
See every request from first report to sign-off, with live status, SLA timers and photo proof in one place.
Updates for everyone involved
Tenants, technicians, vendors and managers receive the right update at the right moment, by app or email.
Records in the cloud
Every job, photo and approval is stored securely and available from any device, wherever your team works.

Work order management

End-to-End Reactive Maintenance

From the first report to the final sign-off, every repair follows a clear path with the right people informed at each step.

Communication

Requests arrive with photos, location and asset details, so technicians understand the problem before they arrive.

Location

Each repair is linked to its building, floor, room and asset, so the right person goes straight to the right spot.

Service quality

Fast, well-documented repairs keep tenants comfortable and teams accountable. Live SLA tracking shows where service is strong and where to step in.

Customer stories

Fleet has cut our reactive maintenance load by nearly 40%. We’ve finally got our technicians, asset logs, and job records in one place.
Property Ops LeadMixed-Use Development
Other platforms felt too complex or generic. Fleet gave us a purpose-built solution with faster support.
Director of MaintenanceLogistics Hub

Book a walkthrough and see how Fleet brings every site, asset and work order into one place.