Shopping Malls & Retail

Mall and Retail Maintenance That Keeps Every Store Guest-Ready

Fleet helps mall and retail teams stay proactive across stores, common areas and back-of-house, so every visit reflects your standards.

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Fast work orders
Tenant coordination
Spend by floor and tenant

Every Delay Is Visible to Shoppers

High footfall puts lifts, escalators, air conditioning and lighting to work all day, and tenants expect fast, reliable service.

High footfall
Many tenants
Many vendors

Proactive Operations for Every Center

Fleet combines fast work orders, preventive plans and tenant-specific history, so your team stays ahead of every issue.

Tailored for High-Traffic Retail

From reactive jobs to preventive maintenance and tenant coordination, all in one platform.

Fast Work Order Assignment

Team members log jobs instantly from any device, with notifications, approvals and escalation built in.

Jobs logged from any device
Escalation for urgent issues
Approvals for third-party work

Common areas

Common Areas Ready for Every Visitor

Atriums, corridors, washrooms and food courts stay clean and working with scheduled tasks and fast reactive repairs.

Cleaning and inspection schedules
Fast fixes for visible issues
Photo proof on completion

Vertical transport

Lifts and Escalators You Can Rely On

Preventive plans, SOPs and certificates keep vertical transport running safely for shoppers.

Monthly service plans
Certificates linked to assets
Downtime tracked per unit

Teams

Security, Cleaning and Maintenance in Sync

Shared dashboards keep security, cleaning and maintenance teams aligned on every open issue.

Shared dashboards
Issues logged by any team
Clear owners for every job

Cleaner disinfecting a door handle in a corridor

Results

Measurable Results at Every Site

Property and facility teams use Fleet to reduce reactive work, onboard quickly and keep operations running.

Up to 40%less reactive maintenance
Under 7 daysto onboard your team
99.99%uptime, backed by SLA
20+integrations with your stack

Why Teams Choose Fleet

Fleet is purpose-built for multi-site real estate and facility teams, with configurability at its core.

Flexible
Workflows, rules and dashboards configured by property, region or portfolio.
Intelligent
RunnerAI and rule-based predictions point every team to what needs attention next.
Collaborative
In-house teams, vendors and managers share one live record on any device.

Technician replacing an air conditioning filter — Operations DirectorRegional Mall Operator

One Platform for Every Industry

Fleet adapts to the assets, teams and standards of your sector.

Fleet Integrates with Your Stack

Connect accounting systems, ERPs, building management systems, tenant portals and access control through 20+ integrations and an open REST API.

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Frequently Asked Questions

How does Fleet help shopping mall operations?
Fleet combines work orders, preventive maintenance for lifts, escalators and HVAC, tenant coordination and spend tracking in one platform for every center.
Can we track maintenance by tenant or unit?
Yes. Tag work history by store, brand or unit, and monitor maintenance spend per floor, tenant or asset.
Can third-party technicians use Fleet?
Yes. Vendors get quick access to their jobs, with permissions and approval layers set by your team.
Does Fleet scale to multiple malls?
Yes. Fleet supports one mall or 30 retail properties, with rules and reporting by property and region.

Glass high-rise office towers against a blue sky

Run Every Site with Confidence

Get a guided walkthrough of how Fleet brings your teams, assets and vendors together, tailored to your portfolio.